Fast food establishments are a staple of modern life, offering quick and convenient meals for people on the go. However, there has been a disturbing uptick in incidents involving fast food worker attacks on customers in recent years. These incidents can range from verbal altercations to physical violence, leaving customers and fast food workers distressed.

The Root of the Problem

Customer service employees are often at the forefront of the company, facing a constant stream of customers with varying demands. While most interactions are routine and uneventful, the pressure of fast-paced work, long hours, and low pay can create a tinderbox of frustration for some employees. Common causes of fast food worker attacks include:

  • Customer Complaints: Many incidents start with customer complaints about orders, which can lead to stress and frustration for overworked employees.
  • Low Wages: Workers are often paid minimum wage, making it challenging to make ends meet, causing frustration and stress.

Lack of Training: Inadequate conflict resolution and anger management training can make employees ill-equipped to handle tense situations.

The Impact of From Both Sides

For customers, the physical and emotional toll can be significant. From minor injuries to severe assaults, the trauma of such an incident can be long-lasting, with physical injuries and psychological distress, making it difficult to return to the establishment.
For fast food workers, their actions can have legal and professional consequences. Many face criminal charges and potential job loss, further compounding the issue.

Legal Solutions and Remedies

  • Criminal Charges: In cases of severe violence, criminal charges ensure justice is served.
  • Employee Training: Fast food establishments should invest in employee training, teaching them conflict resolution skills and techniques to handle problematic customers.
  • Owner Accountability: Owners should be held accountable for the behavior of their employees. If an employee’s actions lead to an attack, the establishment can be liable for inadequate training and oversight.
  • Civil Lawsuits: Customers or their families suffering injuries or emotional distress due to an attack may pursue civil lawsuits against the worker and the establishment, helping them recover damages for medical expenses and pain and suffering.

Over the last two years, our attornies at MossBerg in Nevada handled dozens of cases concerning individuals who have suffered from attacks by fast-food restaurant employees and retail store workers. A simple customer complaint can escalate into a violent altercation, leading to severe injuries.

In a heartbreaking instance, we advocated for the grieving family of a man who tragically lost his life after a harrowing encounter at a gas station. This devastating incident occurred during a beer theft, resulting in a fatal gunshot wound inflicted by a cashier.
If you or a loved one have experienced an unsettling encounter involving an altercation with a fast food worker, a retail cashier, or a dissatisfied store owner, please know that our dedicated team is here to offer our unwavering support for your case.

Customer service attacks are a concerning trend that affects both customers and workers. While addressing the root causes of these incidents is essential, legal remedies can provide justice and compensation to those who have suffered from such attacks.

Why Opt for Moss Berg Injury Lawyers?

When faced with the challenging prospect of selecting a legal team for your personal injury case, Moss Berg Injury Lawyers stands out as a distinguished choice. With a combined experience of over 50 years in handling personal injury cases, we have earned our reputation as one of the most esteemed and experienced law firms in the Las Vegas Valley.

Excellence as a Tradition

Our commitment to excellence is not just a claim; it’s a tradition that has defined our past, shaped our present, and guided our future. We take immense pride in our unwavering dedication to every client, regardless of the complexities of their situations.

Unwavering Confidence in the Courtroom

Our unwavering confidence in the courtroom sets us apart from most personal injury lawyers. We do not shy away from trial proceedings. In fact, at Moss Berg Injury Law, our extensive trial experience surpasses that of 99% of lawyers in Nevada. We enthusiastically welcome each opportunity to fight for the compensation you rightfully deserve.

Your Advocates Every Step of the Way

If you’re searching for a legal team to stand up for your rights and provide unwavering support, you’ve found it with Moss Berg Injury Lawyers. We’re not just your attorneys but your advocates every step of the way, committed to securing the justice and compensation you deserve.